Privacy policy

Your privacy is important to us and we are committed to taking all reasonable steps to safeguard this online.
Central Letting Services Glasgow UK Ltd trading as Central Letting Services ( CLS ) is a Private Ltd Company registration number 549837 and our registered office is 737 Pollokshaws Road Glasgow G41 2AA. We are registered in accordance with the Data Protection Act 1998 and seek to comply at all times with this regulation.

Your information

We may use information provided by you to:
  • Contact you by post or email informing you of our services or other information which might be of interest to you.
  • Provide to selected third parties solely for the provision of information about products and services that we feel may be directly related to Landlords and Tenants.When you use co-branded services within our network of sites, you grant us permission to pass your registration information back to that service partner. Their use of your information is subject to their applicable privacy policies.We maintain a strict “No-Spam” policy that means that we do not sell, rent, or otherwise give your e-mail address to a third-party, without your consent or as permitted by this Privacy Policy
If you do not wish us to use your information in this way, please notify us by email or in writing to the above address.


Sharing Your Information

We will not sell the personal information that we collect from you and will only use it for the purposes set out in this privacy statement. We may share your personal information with the following parties: –

  • Service providers who provide us with IT and administration services such as our IT Support and back up provider and webhosting company;
  • HMRC and other regulatory authorities who require reporting of our activities by law;
  • Professional advisers such as our lawyers and accountants
  • Third parties to whom we sell, transfer or merge our business or any part of it;
  • Maintenance contractors who we instruct in relation to repairs to any property you let through us;
  • Credit referencing and other reference providers for referencing purposes and decisions to assess your suitability as a tenant;
  • Utility companies in relation to the provision of services to any property you lease from us; and
  • The Local Authority regarding Council Tax payments and Housing Benefits Department where you receive any Housing Benefits

All third parties with whom we share your data are required to protect your personal data, treat it confidentially and to process it in accordance with the law. Where we use third parties we will take all reasonable steps to ensure that: –

  • they have adequate technical and other measures in place to ensure the security of your personal information;
  • that they only use it for specified purposes;
  • That any employees or contractors who have access to the information are adequately trained and deal with it on a need to know basis only;
  • and that they act only in accordance with our instructions
Data protection act
Under the Data Protection Act you may request details of personal information we hold about you. To obtain a copy of this you should write to the Data Controller at Central Letting Services Glasgow UK Ltd at the above address. Please be aware we reserve the right to charge a reasonable fee for the provision of such information.

Commenting on our policy

Any comments or queries you may have in regards to this privicy policy, please notify us:
  • by email at This e-mail address is being protected from spambots and you need JavaScript enabled to view it; or
  • by post to Central Letting Services Glasgow UK Ltd, 737 Pollokshaws Road Glasgow, G41 2AA

Cookie Policy

What are ‘cookies’?

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.
Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences, and generally improving your experience.
They are referred to as session or persistent cookies, depending on how long they are used:
  • Session cookies only last for your online session and disappear from your computer or device when you close your browser.
  • Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.

Which Cookies do CLS use and why?

  1. Google Analytics and Clicktale uses cookies to monitor visitors to our website, so that we can improve the experience for all users.

How to control your cookies

Please remember that Central Letting Services does not use cookies to collect personally identifiable information about you, we may use the information to analyse how you and other people move around our site to help improve your experience next time you visit. These cookies are set to improve your experience on our websites and to enable you to benefit from specific features and to set preferences.
However, there are various ways that you can control and manage your cookies which are discussed in a bit more detail below. Please remember that any settings you change will not just affect Northwood cookies. These changes will apply to all websites that you visit (unless you choose to block cookies from particular sites).

Managing cookies in your browser

Most modern browsers will allow you to:
  • See what cookies you’ve got and delete them on an individual basis
  • Block third party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser
You should be aware that any preferences will be lost if you delete cookies. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Also, if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all.
For more information on how to disable cookies in your browser, please view your browser providers website.

Your Consent to This Agreement

By using the CLS website, you consent to the collection and use of information by CLS as specified above. We reserve the right to modify this Policy. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Please note that your use of the CLS Web site is governed by our Legal Notice